Frequently Asked Questions

FAQs

We Are here to help

Here are some of the most common lock problems that need a fast response.

A broken key

Keys can get broken whether you’re locking up or trying to get in. The most frustrating part is that it often happens because you’re rushing. If you’re already running late the last thing you want is a broken key. You can often prevent this happening by making sure you take your time. Thankfully, if it does happen it’s easy to fix. We can get your broken key out of the lock and even save your lock most of the time without having to drill or fit a new lock.

The lock doesnt engage

You’re trying to lock up and head out for the day. You turn your key, but the door won’t lock. This is often because the lock isn’t aligned properly so doesn’t sit where it needs to.
If this happens because of wear and tear we can usually repair it with some adjustments to the lock. Sometimes it’s an issue with the door and we might need to reposition the door itself. Whatever the cause we can be with you quickly to let you know what repair is needed and how long it will take.

The key wont go in

If your key won’t go into the lock it’s worth checking whether you’ve got the right key. Test new keys when you first get them cut to make sure they’re working properly.

 

However, it’s also possible that there’s a blockage in the lock itself. DIY remedies can often cause more problems than they solve so call a reputable locksmith to investigate. We have a range of tools and specialist sprays that will clear most blockages for you.

TESTIMONIAL

WHAT OUR CUSTOMERS SAY

Absoluteley fabulous service from Ask Locksmiths. Great communication, nothing is too much trouble and very reliable. Couldn`t ask for more. Thank You.
Steve E. Hays
Customer

Your Local Locksmith

Welcome to ASK Locksmiths - Your Trusted Locksmith Solution! After dedicating 23 years of my life to military service, I found a new calling that combines my commitment to security and my passion for problem-solving. My name is Alan, and I am the proud owner and master locksmith at ASK Locksmiths.

Contact Details

Area Served

Colchester, Ipswich area